PDF GO
PDF GO / SUPPORT

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Have a question or need help with the app? Get in touch.

Include your device model, iOS version, PDF GO version and the steps that caused the issue. Do not send sensitive documents, passwords or payment details.

Frequently asked questions

When does a free export count?

When a PDF result is successfully saved or exported. Opening and importing files do not use your allowance. Re-sharing an unchanged saved result is free; editing it and saving a new result uses another export.

Is there a monthly subscription?

No. After three free exports, one in-app purchase unlocks lifetime access. Apple displays the price before you confirm your purchase.

How do I restore my purchase?

Use the same Apple Account you purchased with. Open PDF GO Settings → Lifetime & restore purchases → Restore purchases.

Are my documents uploaded to a server?

The app processes documents on your device. If you choose to share a file or save it to a cloud service, that service's policies apply. Read our privacy policy for details.